We work with a number of our clients on an ongoing basis to take that confidence and curiosity further and help them develop plans and processes that support their people or directly transferring that to their own customers. Ensuring teams are supported and continuing to work and develop together.

Action Planning

1. Where are we now?

2. Where do we want to get to?

3. Who is going to do what by when?

4. Review after 3 months? (see point 1)

Action planning is a programme that has been developed with out clients over the past five years and helps teams develop objectives and goals. Its based around getting teams to come together – agree a direction and identify their part in delivering that.

It encourages the visualisation and sharing of agreed actions so that everyone can see and feel the common direction  and ensuring  the team are given the proper time and space to review on a quarterly basis.

These are 12 month programmes and are designed to bolt directly onto the training work that is delivered


Expedia has been working with Jeremy and Henderson Kite since the restructure of our media team over 12 months ago

Following a series of training sessions he now runs a quarterly action planning programme which brings together the team from across EMEA and APAC, helping them share and plan their commercial priorities as a group . The success of the initiative can been seen clearly across all our metrics, most importantly revenue”

Jane McFadzean, Senior Director of Sales & Business Development EMEA / APAC Expedia

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